Social Media Management & Consulting
Customer Service Consulting (specializing in Hospitality)
Social Media Account Management
I offer full service account management packages for all your social media platforms.
I not only handle creating the content and publishing it for the accounts but also monitor everything and ensure that no question or message gets left unanswered and no lead is left uncaptured. I answer every comment/DM with personalization and care.
I build a community around your brand by interacting with your followers and letting them know there is a person behind the scenes taking care of them and serving them.
I will make connections with your fans/consumers/customers so that they have a memorable experience when they interact with your brand.
In order to fully understand your business and how Social Media can be best integrated, it's necessary to conduct a discovery session for your business.
In this session we identify your core values, identify business goals, social media goals, customer profiles, content assets, media assets, competitors, strategy discussions, budgets for advertising, resources and key personnel involved.
Social Media is like any other communication or marketing tool, it must be well thought out and aligned with your business goals and your core values.
After discussing your objectives, target audience and resources we can create quarterly and/or monthly plans to identify strategy, tactics, execution and measurements for success.
I use a personal strategic approach to creating the content for your brand and aim to provide value, education, and inspiration to give people a reason to follow you.
I will work with you each month to determine how to best serve your goals and plan your social media content accordingly.
Using custom images and eye-capturing photographs with strategic calls to action, your monthly engagement rates will boost and spark conversations with your audience.
Achieving the VOICE of your brand is incredibly important to me as it promises a consistent and cohesive experience for your followers across all your social channels.
As a photographer, I also offer packages to include personalized photography sessions to really set your content apart.
Let's chat about working together!
You can use the Let's Chat button below or e-mail jenniferleesilva@gmail to setup a discovery call.